Use to like this place....food sucks now! Stay away!
Reviewed by:
oliviamar821 on:
2019/10/9 3:45:15
I have been seriously sick after having beef shop suey tonight.
Sorry to see no professional ethics as you just try to get rid off old left overs.
Reviewed by:
dreamlogodesigner on:
2019/2/25 6:56:32
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Reviewed by:
xxmadadamxx on:
11/21/2015 5:44:20 PM
CHINA HOUSE?! FUCK YEA!!
Reviewed by:
ares4985 on:
3/11/2015 2:13:03 PM
there is a new china house location at 13496 Horizon Blvd in Horizon City! phone number 915 852 8888! dine in and take out oders from 11am to 9pm! both china house locations are now hiring for experienced (chinese restaurants) helpers come and apply!
Reviewed by:
hesarealnowhereman2 on:
1/9/2015 2:53:40 PM
even if u dont like my service you should still come back and get to go orders.
Reviewed by:
farmbou93240 on:
1/5/2015 5:35:14 PM
This place sucked people were rude my wife had to the menu for us cause no one else cone to the table when the guy finally came he was rude and the food toke forever to get out and to finish the food was way to expensive.
Reviewed by:
crystalhosking on:
1/5/2015 4:31:50 PM
Came here for the first, last, and only time. Walked in and sat down. We waited 10 minutes and finally had to get up and get the menus ourselves. Waiter was rude and inattentive. The food was great though. Flavors were all there. I could understand if it was busy, but there were only us and another couple who came in after us, and were greeted and seated right away, as well as received their food before we ever got our appetizer. Based on service alone, we will not be returning.. Kind.of sucks, because the food was so good
Reviewed by:
Komi_2013 on:
12/31/2014 12:29:17 PM
I am stunned and saddened at some of the "awful, off the wall comments" about China House. Six months ago my husband and myself "discovered this gem of a place." We regularly eat here about once. The food is excellent and is the best Chinese food I have eaten in El Paso in a long time. This is especially true after after Hong Kong on Mesa Street closed. The quality and quantity of food are no surprise, the food is prepared exactly as ordered, and best of all the food has no bad side effects. Considering the number of clients, the service is excellent (a waiter and waitress), From personal experience it is not always possible "to smile at each client." Unfortunately this is true in El Paso where clients tend be rude, demanding, cheap and want everything for free! THANKS FOR THE WONDERFUL FOOD AND JOB YOU ALL DO AT CHINA HOUSE. HAPPY NEW YEAR!
Reviewed by:
stoic_skyye on:
11/11/2014 2:19:16 PM
The food here is mediocre at best and I usually never say anything bad about an establishments food even if I don't care for it. The "fried rice" tasted like they over salted the rice and threw it in oil without cooking it or adding anything else to it. The broccoli on my husbands plate was more like an aesthetic garnish. Completely inedible. It almost tasted as though it weren't washed properly and was raw. As well the sauce on his plate was barely even able to be tasted. We had to use our own sauce at home to try and fix it. My chicken was alright I suppose but I wouldn't return for it. Needless to say the best thing about the meal were our fortune cookies. I wont be returning. It's not the worst thing out there but nothing I'd like to spend money on again.
Reviewed by:
forgetabutit on:
9/25/2014 2:57:03 PM
my family has been looking for a good chinese place in elpaso. we found it at the china house! the firstvisit we had a complementary cold salad and kung pao chicken black pepper chicken and egg drop soup all delicious! we are looking forward to our next visit!!!
Reviewed by:
rfbroadd on:
9/24/2014 5:43:42 PM
Excellent food! One of the best in El Paso!
Reviewed by:
brattygirl_ on:
1/22/2014 7:34:24 PM
I dont want to be rude, but this place is so disgusting, the food is lacking flavor, and the food tasted like it was expired, i couldnt not finish the food. Such a waste of money!!! And not to mentions their fortune cookies sucks.
Reviewed by:
jcasina on:
1/11/2014 4:33:59 PM
Have always chosen to dine for late lunch or early dinner and found service satisfactory and casual. Presentation of meals is delightful. So many entrees found in larger metropolitan area establishments can be found at this easily overlooked strip of shops. I REALLY enjoy EVERYTHING I have ordered here and wish it was not an hour's drive from my part of town so I could try more dishes from the extensive menu. FOH is laid back if you prefer overly attentive service, but personal policy is to tip local establishments more generously to pave a way for those just starting out; unless something is grievously out of order, why not be the change and offer some advice with the employee's pay?
Reviewed by:
ladybugg on:
11/10/2013 5:56:17 PM
I called to ask if they deliver...a chinese lady with heavy accent yelled and hang up on me??? if your going to be in this business you should need to leaen manners esp nowadays a lot of restuarant are closing!!! 11/10/13@6:20pm
Reviewed by:
miriamduron on:
4/13/2013 7:02:56 PM
I have always liked the food from China House, closest thing I have come in El Paso to the midwestern chinese cuisine that I miss so much. A few times the chicken in my Chicken Lo Mein was undercooked and I was extremely dissapointed with them but chose to not complain and recook myself as I tend to stop patronizing restaurants I don`t like enough to complain. I enjoy the Lo mein, general tsao`s, and crab rangoons (not much crab agreeably) so far. I have been going here for take out for three years now and it has rarely failed. The few times I have dined in I have been severely disappointed with service. Both times were last year (2012) and the bald white male waiter just didn`t care and was rude, the tall female waitress was okay but nothing special, it seemed like the female owner was doing all the work anyway and the others were off flirting. FIRE HIM for goodness sakes, he is not helping your business and eventually will be more detrimental then he is now!
Reviewed by:
ortize56 on:
3/13/2013 4:37:20 PM
i think the little short brown waiter was awesome!!!!!
Reviewed by:
daniel.cavazos1 on:
2/24/2013 12:44:13 PM
After an order of 3 delicious spring rolls my wife tasted the wonton soup she couldn't get past the hard wontons. We politely asked for an exchange and Joe said "no, i can get you another one but I won't exchange it", I then tried to explain that she didn't like it and he made it clear that he could care less. We chose to pay our bill (we paid for three soups) and pass on the main course. I will definitely be calling the owner to let her know about my experience and we will NEVER return, ever. And I'll make sure everyone knows about how rude their service was.
Reviewed by:
stevengt28 on:
12/9/2012 7:42:55 PM
Bald waiter is very rude and annoying. I like some of the food there but with that guy there I don't want to go back.
Reviewed by:
fuckface69 on:
11/29/2012 7:31:27 PM
i went to the china house the other day for the first time n a couple months. they have many new things added to there menu! the old itams are all there also. i tried lychee shrimp and salt and pepper squid. the lychee shrimp was really good. i would have liked the salt and pepper squid but it was fried. if you like friend squid you will probably like it. all the new itams are worth trying.
Reviewed by:
hi_fi_001 on:
11/2/2012 10:23:01 AM
I was a frequent visitor. Great food. I thought the rudeness was cultural, but I showed up one Saturday morning (keep in mind I ate here almost every week) and asked to use a table to meet with a customer for just a couple of minutes to sign some documents. No customers were in the place as this was way before lunch. They male server throws his hands up in the air and starts ranting. I ordered tea just to satisfy him so he would calm down. The food is so great I may have some takeout, but if you're into service, look elsewhere. This definitely turned me off...more than the no credit card for less than $10 rule, and the owner talking to herself and ingnoring me. Did I mention they had great food?
Reviewed by:
ares4985 on:
10/28/2012 10:53:04 AM
in stead of saying "don't go there" you should say "don't go there unless you're going to leave a TIP, and if you're not going to leave a TIP, then get take out"
Reviewed by:
becauseurequired on:
10/3/2012 2:04:26 PM
The last few comments are not a reflection of the experiences I have had at China House. I have been patronizing this restaurant since it opened. We have always had great food and service. Between the variety, prices and flavors, you can't go wrong with China House. They also are always willing to make slight changes to the dish when we have requested it. I believe that if these persons had asked to speak to the owner, (who is normally there) or contacted her, they would have gotten satisfaction.
Reviewed by:
ashley.marquez.88 on:
10/3/2012 1:23:09 PM
A coworker of mine and I (we happen to work for a very larger business in the area) came in for lunch today (10/3/12). We waited about 15 minutes and the waiter didn't even acknowledge our presence. No "I'll be right with you", no smile, not even a nod. When I asked to speak with a manager, the shmuck waiter that had ignored us claimed to be him, I knew this place was a joke. When I tried to let him know the service was unacceptable, he didn't even let me finish. He just turned and walked off. Never again will I set foot in that place and they can bet the word of the awful service will be spread around to my friends, family, AND coworkers.
Reviewed by:
Ashley.marquez.88 on:
10/3/2012 1:08:53 PM
A coworker of mine and I (we happen to work at a fairly large business close by whose employees frequent this place) and decided to try it for lunch. We sat for a good 15 minutes waiting for our drink order to be taken. Not only did the waiter walk by us several times, he completely ignored us. No "I'll be right with you" or even a "Hello". When I asked to speak with a manager, the shmuck waiter that had ignored us claimed to be him, I knew this place was a joke. I let him know that the service
Reviewed by:
gracier.96 on:
8/28/2012 1:03:12 PM
2 guests, check was combined into 1 bill. I confronted the server and asked politely to seperate the bill. He stated min. charge was 10.00 so he could not seperate 12.96. Why were we not told this when he took out order and no where did I see it written. We were not aware of this until time of payment plius we didn't have any cash. I offered my cc and as I was signing it the server was quick to stretch his neck to try and read if I was writing in a tip. As I walked away with my ftiend he yelled "What No TIP!" "Do not come back, I do not work for Free." Other people were in the rest. and heard this very loud complaint. I work for a large corporation and I scout for good restaurants to place in our internal news letter for employees to enjoy. Needless to say this comment will also will be posted in our internal newsletter so our employees know not to set a foot in this place. As far as I know a tip is earned not a given. All this male server did was serve our water.
Reviewed by:
lilyflutelover on:
7/21/2012 4:34:23 PM
OH YA and i hered a chef in the kitchen coughing very loud and sneezing and gaging like he was verry sick!! ewww there was probally TONS of germs in my food!!
Reviewed by:
lilyflutelover on:
7/21/2012 4:31:20 PM
The food was ok :/ The frozen chinese food at walmart is better . The display of the resturant was very unprofessional and the employes lwere very rude having loud comversation outside the kitchen with curssing ! I was very dissapointed in the display,quality .THIS PLACE SHOULD BE OUT OF BUISNESS!!!!!>:(
Reviewed by:
Dynajxdl on:
5/4/2012 5:44:53 PM
Home sick, all I wanted was won ton soup to make me feel better. I could of boiled water and dropped celery in it and it would of had more flavor! Also craved Crab Rangoons, after biting into it, had to spit it out it was pure cream cheese, no crab at all. The spring roll had more grease in it then vegetables. VERY DISAPPOINTED, we'll never return!
Reviewed by:
mjgroover on:
2010-11-06
best food I ever ate in my life and i've been to a world known shefs resturant. it's small but very delicious
Reviewed by:
Jekery on:
2010-09-12
I have eaten at china house a number of times, both lunch and dinner. The food and service was exceptional each time. Incredibly low prices with huge portions. Always need a take home box. Try it....you won't be disappointed.
Reviewed by:
M_R on:
2010-09-12
Great meal! Ordered take out and they were gracious with many of the things that you would get when you eat in! Absolutely delicious! I've eaten in many Chinese restaurants throughout the world and this is one of the best!
Reviewed by:
bri_kath on:
2010-08-25
Outstanding food. We have eaten Chinese food at many fine restaurants accross the country...some of the best are on the California coast. The China House in El Paso is hands down our favorite!!!
Reviewed by:
masellers on:
2010-07-14
the best!!!!! we have luch or dinner at least twice a week we love it!!! the prices are great for the amount of food you get, it tastes GREAT!!! we have never had anything better!!!!
Reviewed by:
I feel at home here, I will come back next time to eat on:
2010-07-08
I feel at home here, I will come back next time to eat
Reviewed by:
miguel.miledi on:
2010-07-01
"WOW", is one word that can describe China House Restaurant! I am a bit of a Chinese food fanatic so every time that I travel (which is quite often), I visit different Chinese restaurants all over the world, but my very favorite has to be China House Restaurant located in El Paso, TX at 420 Resler. Better than Golden Dragon in Vegas, better than any PF Changs, just an all around GREAT place to eat. It might not be the largest place or the fanciest, but lets face it...we're really not going to a restaurant because of the actual building, clients go because of the great food and China House Restaurant has just that GREAT food! The Orange Chicken which I had today as a matter of fact is just to die for. So if you're in the area and in the mood for the VERY BEST Chines food check them out!!!
Reviewed by:
miguel.miledi on:
2010-07-01
"WOW", is one word that can describe China House Restaurant! I am a bit of a Chinese food fanatic so every time that I travel (which is quite often), I visit different Chinese restaurants all over the world, but my very favorite has to be China House Restaurant located in El Paso, TX at 420 Resler. Better than Golden Dragon in Vegas, better than any PF Changs, just an all around GREAT place to eat. It might not be the largest place or the fanciest, but lets face it...we're really not going to a restaurant because of the actual building, clients go because of the great food and China House Restaurant has just that GREAT food! The Orange Chicken which I had today as a matter of fact is just to die for. So if you're in the area and in the mood for the VERY BEST Chines food check them out!!!
Reviewed by:
rquintero1 on:
2010-06-29
China House is the best chinese restaurant in El Paso. They have great tasting food. I've had a chance to order something different everytime and all the dishes are delicious. It's not a fast pace traditional "buffet" place. It's nice, quiet, and relaxing place. The staff is always very friendly and sometimes jokes around. It makes you feel at ease. They take time to explain the dishes too. I highly recommend China House to anyone who really loves chinese food. Absolutely the best and the price are very reasonable. You don't have to pay high-prices for a big restaurant in a big state of the art building. They are a small but efficient restaurant. They are superb ! You won't believe it until you try it..so come on and go eat at this wonderful place...you won't regret it ! Ric & Dolores Quintero
Reviewed by:
strat_2005 on:
2010-06-19
Amazing restaurant! I have gone back for more several times already and I am still extremely satisfied with every meal I try.
Reviewed by:
strat_2005 on:
2010-06-19
Amazing restaurant! I have gone back for more several times already and I am still extremely satisfied with every meal I try.
Reviewed by:
vsep on:
2010-06-19
This is a delightful place! We have enjoyed meals here on several occasions and will certainly be back for more lovely and deliciously tasty adventures! Both of us highly recommend this restaurant.
Reviewed by:
vsep on:
2010-06-19
This is a delightful place! We have enjoyed meals here on several occasions and will certainly be back for more lovely and deliciously tasty adventures! Both of us highly recommend this restaurant.
Reviewed by:
mcrrn_52 on:
2010-06-17
This restaurant was excellent. The food was great - We had several dishes and all were the best. The service was excellent and the space was calm and beautiful. The owner was out to each table and our server was very attentative. I will go back and would definitely recommend this lovely place.
AVG:(NaN)
